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HIPAA email services · Microsoft

Microsoft 365: HIPAA status

Exchange Online (Outlook), OneDrive, Teams and Office apps. Microsoft's BAA is included by default for customers who are covered entities or business associates.

BAA YesFacts 11Oldest check 2026-10-05
Signs a BAAYes

Microsoft 365 signs a Business Associate Agreement. Included by default through the Microsoft Online Services Data Protection Addendum for covered entities and business associates; covers in-scope services including Exchange Online.

Source: Microsoft — HIPAA & HITECH offering · checked

Microsoft 365 and HIPAA at a glance

Microsoft 365 signs a Business Associate Agreement. A BAA alone does not make its use HIPAA compliant: you still need to turn on security defaults (or Conditional Access) so every user must use multifactor authentication, and set up Microsoft Purview Message Encryption, for example with mail flow rules, to encrypt messages to patients. Facts checked against Microsoft's own documentation on 2026-10-05.

Signs a BAAYes
How you get itIncluded by default through the Microsoft Online Services Data Protection Addendum for covered entities and business associates; covers in-scope services including Exchange Online.
You still need toTurn on security defaults (or Conditional Access) so every user must use multifactor authentication.
Main limitationMessage Encryption is included in Microsoft 365 Business Premium and E3/E5; Business Basic and Business Standard need the Azure Information Protection Plan 1 add-on.
Last checked2026-10-05

BAA details

Signs a BAAYesMicrosoft — HIPAA & HITECH offering

What you still have to configure

  1. Turn on security defaults (or Conditional Access) so every user must use multifactor authentication. source
  2. Set up Microsoft Purview Message Encryption, for example with mail flow rules, to encrypt messages to patients. source
  3. Confirm every service you use with PHI is on Microsoft's in-scope list for the BAA. source

Limitations

  • Message Encryption is included in Microsoft 365 Business Premium and E3/E5; Business Basic and Business Standard need the Azure Information Protection Plan 1 add-on. source
  • Microsoft signs only its standard BAA, not customers' own BAA forms. source

Against our criteria

Encryption in transitYesMicrosoft — Email encryption in Microsoft 365
Encryption at restYesMicrosoft — Email encryption in Microsoft 365
Secure delivery to patientsPartial — Recipients on Gmail, Yahoo and others read encrypted mail via a one-time passcode or sign-in; included in Business Premium and E3/E5, add-on for Business Basic/Standard.Microsoft — Purview service description (licensing)
Enforceable MFAYes — Security defaults require all users to register for and use MFA, at no extra cost.Microsoft — Security defaults for Microsoft Entra ID
Audit logs for customersYes — Audit (Standard) is included in Business Basic, Standard and Premium.Microsoft — Purview service description (licensing)

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