Tool category

HIPAA compliant AI scribes? Which sign a BAA

AI scribes that turn visits into clinical notes — whether they sign a BAA, what happens to the recordings, and what clinicians need to check before using them with patients.

Products 2Criteria 2Commissions None

AI medical scribes at a glance

An AI scribe records the visit and drafts the note; using one with patients needs a BAA covering recording, transcript and note, a clear rule on how long audio is kept, and your review before signing. We compare 2 products in AI medical scribes. 2 sign a Business Associate Agreement (Freed, Heidi Health). Every value links to the vendor's own documentation and shows when it was checked.

Sign a BAA	Freed, Heidi Health
Products compared	2
Compared on	BAA without a sales process, BAA on entry-level team plans

2 more facts

Commissions	None — no vendor pays us
Facts checked since	2026-10-06

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Comparison

Alphabetical. No vendor pays us for listings, rankings or referrals — methodology.

Product	Signs a BAA	BAA without a sales process	BAA on entry-level team plans
Freed Website	Yes	Yes	Yes
Heidi Health Website	Yes	Not verified	Not verified

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What to check before you choose

A BAA that covers recording, transcript and note: Check that the agreement covers each stage: audio capture, transcription, the generated note and any storage in between.
What happens to the recording: Is the audio deleted after the note is created, and can you set how long it is kept? A retained recording that identifies a patient is PHI.
Use of your data to improve the product: A BAA cannot permit the vendor to use PHI in ways the practice itself could not (164.504(e)(2)(i)). Check whether the vendor trains models on your data, and on what basis.
Telling patients: HIPAA does not require consent to a scribe, but state recording laws and professional rules may. Tell patients before the session and respect an objection.
Review before signing: The note is your record. Review and correct it before signing; the vendor's accuracy is not your safeguard.

Common mistakes

Using a consumer AI note-taker that has no BAA.
Signing generated notes without reading them.
Running the scribe on a personal phone that is not protected like a work device.

How we compare

BAA without a sales process: You can put the BAA in place yourself — it is included in standard terms or accepted in account settings — rather than requesting it and waiting for approval.
BAA on entry-level team plans: The BAA is available on the vendor's entry-level business or team plan, not only on enterprise tiers.