hipaa.systems
Patient texting and messaging · Spruce Health

Is Spruce Health HIPAA compliant?

Phone, text, fax, video and secure messaging for practices. Every Spruce trial and paid plan includes a BAA, accepted when you create your organization.

BAA YesFacts 6Checked 2026-10-06
On this page
  1. Short answer
  2. BAA details
  3. What to configure
  4. Limitations
  5. Against our criteria
  6. Alternatives
Signs a BAAYes

Spruce Health signs a Business Associate Agreement. All trials and paid plans include a BAA; you agree to it electronically when you create an organization on Spruce.

A BAA alone does not make its use HIPAA compliant: set it up as described under What to configure, and cover it in your risk analysis.

Source: Spruce Health — Plans and pricing (FAQ) · checked

Choosing a tool is one part of HIPAA. See everything you need to have in place → · Managing several vendors? Free Vendor & BAA Register →

BAA details

Signs a BAAYesSpruce Health — Plans and pricing (FAQ)
Plans that include a BAABasic ($24/user/month), Communicator ($49/user/month)Spruce Health — Plans and pricing (FAQ)

What you still have to configure

  1. Agree to the Spruce BAA when creating your organization, and review it in Spruce's terms. source

Limitations

  • A one-time $19.50 telecom registration fee applies to enable outbound SMS. source

Against our criteria

BAA without a sales processYes — Accepted electronically when creating an organization.Spruce Health — Plans and pricing (FAQ)
BAA on entry-level team plansYes — Included from the Basic plan, and in trials.Spruce Health — Plans and pricing (FAQ)

Alternatives

Found an outdated or wrong fact? Report it

Do not include patient information. Vendors are welcome — we check every report against the source before changing anything. Corrections policy.