Is Documo HIPAA compliant?
Cloud fax service (formerly mFax). Documo provides a signed BAA to every healthcare account, on every plan, at no extra cost.
Signs a BAAYes
Documo Cloud Fax signs a Business Associate Agreement. A signed BAA for every healthcare account, regardless of plan or spend, at no additional cost; one standard BAA covers all Documo products, and Enterprise accounts may request custom language.
A BAA alone does not make its use HIPAA compliant: you remain responsible for configuring it securely and covering it in your risk analysis.
Source: Documo — Platform security and compliance · checked
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BAA details
| Signs a BAA | Yes | Documo — Platform security and compliance |
|---|---|---|
| Plans that include a BAA | Solo Cloud Fax ($25/month billed annually), Business Cloud Fax, Enterprise Cloud Fax, Custom Platform | Documo — Plans and pricing |
Limitations
- Documo's pages don't describe how the BAA is requested or signed — confirm it is in place before the first fax with PHI. source
Against our criteria
| BAA without a sales process | Not verified — Documo says every healthcare account gets a signed BAA but does not describe the signing process. | Documo — Platform security and compliance |
|---|---|---|
| BAA on entry-level team plans | Yes — Every plan, including Solo Cloud Fax ($25/month billed annually). | Documo — Plans and pricing |
Alternatives
- eFax Corporate →BAA: yes
- Fax.Plus →BAA: conditional
- iFax →BAA: conditional
- RingCentral Fax →BAA: yes
- SRFax →BAA: yes