hipaa.systems
Online fax · eFax

Is eFax HIPAA compliant?

Online fax service for businesses. eFax says both eFax Business and eFax Corporate offer a BAA as standard with the service.

BAA YesFacts 3Checked 2026-10-17
On this page
  1. Short answer
  2. BAA details
  3. Limitations
  4. Against our criteria
  5. Alternatives
Signs a BAAYes

eFax Corporate signs a Business Associate Agreement. eFax says: "Both eFax Business and eFax Corporate offer BAA standard with their software."

A BAA alone does not make its use HIPAA compliant: you remain responsible for configuring it securely and covering it in your risk analysis.

Source: eFax — Security · checked

Choosing a tool is one part of HIPAA. See everything you need to have in place → · Managing several vendors? Free Vendor & BAA Register →

BAA details

Signs a BAAYeseFax — Security

Limitations

  • eFax's security page doesn't say how the BAA is put in place, what it costs or which services it covers — confirm before the first fax with PHI. source

Against our criteria

BAA without a sales processNot verified — eFax doesn't describe how the BAA is put in place.eFax — Security
BAA on entry-level team plansNot verifiedNot verified yet

Alternatives

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Do not include patient information. Vendors are welcome — we check every report against the source before changing anything. Corrections policy.