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Online fax · iFax

Is iFax HIPAA compliant?

Online fax service with apps, a team inbox and a fax API. iFax offers a BAA to healthcare clients; HIPAA features start at the Plus plan.

BAA ConditionalFacts 5Checked 2026-10-17
On this page
  1. Short answer
  2. BAA details
  3. Limitations
  4. Against our criteria
  5. Alternatives
Signs a BAAConditional

iFax signs a Business Associate Agreement only under specific conditions. iFax says it provides a signed Business Associate Agreement for healthcare clients; HIPAA features start at the Plus plan. Confirm coverage for the plan you choose.

A BAA alone does not make its use HIPAA compliant: you remain responsible for configuring it securely and covering it in your risk analysis.

Source: iFax — HIPAA-compliant fax service · checked

Choosing a tool is one part of HIPAA. See everything you need to have in place → · Managing several vendors? Free Vendor & BAA Register →

BAA details

Signs a BAAConditionaliFax — HIPAA-compliant fax service

Limitations

  • iFax's trial page offers a free BAA for Plus and Pro subscribers. Confirm the agreement and coverage for your plan; the signing process isn't documented in the sources we checked. source
  • Pricing lists HIPAA features from the Plus plan ($24.99/month billed annually) up, not on Basic, which only sends faxes. source

Against our criteria

BAA without a sales processNot verified — iFax doesn't describe how the BAA is put in place.iFax — HIPAA-compliant fax service
BAA on entry-level team plansNot verified — Pricing lists HIPAA features from Plus up, not on Basic; the BAA's plan coverage isn't stated.iFax — Plans and pricing

Alternatives

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Do not include patient information. Vendors are welcome — we check every report against the source before changing anything. Corrections policy.