Is RingCentral HIPAA compliant?
RingCentral's business phone, messaging and video service. RingEX is among the services covered by RingCentral's BAA for paying covered-entity customers.
Signs a BAAYes
RingCentral RingEX signs a Business Associate Agreement. RingCentral makes a BAA available to its paying covered-entity customers; RingEX is listed among the covered services, with RingCentral Fax, RingCX and several AI products.
A BAA alone does not make its use HIPAA compliant: you remain responsible for configuring it securely and covering it in your risk analysis.
Source: RingCentral and HIPAA (March 2026) · checked
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BAA details
| Signs a BAA | Yes | RingCentral and HIPAA (March 2026) |
|---|
Limitations
- Coverage follows the services RingCentral names; check that every add-on and AI feature you use with PHI is on its list. source
Against our criteria
| BAA without a sales process | Not verified | Not verified yet |
|---|---|---|
| BAA on entry-level team plans | Not verified | Not verified yet |
Alternatives
- 8x8 X Series →BAA: conditional
- Dialpad →BAA: yes
- Google Voice →BAA: conditional
- Nextiva →BAA: yes
- Quo →BAA: conditional
- Weave →BAA: yes